What kind of carpets do you clean?

We clean most carpet types including plush, Berber, cut-loop, and more. We do not clean wool, viscose, velvet, suede, or any animal fiber carpets.

How do I get a quote?

We'll ask a few questions about your carpet’s type, size, condition, and needs, then provide an exact quote with no surprise fees.

What information do you need for a quote?

Please share: • What type of carpet you have (e.g., plush, Berber, cut-loop) • How many rooms or areas need cleaning (include approximate sizes) • Your ZIP code to confirm service area • Carpet condition and any stains or trouble spots • Whether it’s a home, office, or commercial space • If there are kids, pets, or allergies we should consider

What’s included in the cleaning package?

All packages include deep scrubbing, deodorizing, sanitizing, and pet treatment. No upsells or hidden charges.

Do I need to move my furniture?

Yes, please. Our technicians don’t move furniture, so we recommend clearing the area beforehand to ensure a thorough clean.

How soon can you come out?

Tell us your preferred date or deadline and we’ll do our best to schedule you as soon as possible.

Is this a one-time service or can I set up recurring appointments?

We offer both one-time and recurring services based on your needs.

When was the last time the carpets were cleaned?

If it’s been over a year or you have specific stains, a deep clean is highly recommended.

Are your products safe for kids or pets?

Yes! We’ll ask about any allergies or sensitivities to tailor the cleaning solution.

What is VLM cleaning?

VLM is a low-moisture method using organic solutions. It dries fast and won’t damage floors.

How long does it take to dry?

Typically 24–48 hours depending on carpet type and room conditions. You can walk on it with clean shoes.

Will I get care instructions?

Yes, our technician will provide after-care guidance once the cleaning is finished.

What if I don’t know the material?

If you are unaware of the material, we cannot guarantee results or cover damage. Let us know if you still want to proceed.

Do you move furniture?

No. We clean around furniture carefully. Please move small items if possible; move large items for a full clean.

Is the carpet under furniture cleaned?

Only if our equipment can reach. For complete cleaning underneath, please move the furniture beforehand.

Do you clean area rugs?

Yes! Share the size and material so we can confirm eligibility and provide a quote.

What materials do you NOT clean for rugs?

We don’t clean wool, viscose, velvet, suede, or rugs made from animal fibers.

How much does area rug cleaning cost?

Pricing depends on rug size and condition. We’ll give you a detailed quote once we have the details.

What’s the cost to clean a couch?

1 Seater: $75; 2 Seater: $90; 3 Seater: $120; Sectional (up to 6 seater): $200; Large Sectional: $250. Final pricing may vary. Pictures help us quote accurately.

What types of couch materials do you clean?

We clean most fabric couches but do not clean wool, viscose, velvet, suede, or animal fibers.

Do I need to send pictures of my couch?

Yes, photos are the best way to provide an accurate quote before we come out.

What’s the price for mattress cleaning?

Twin: $75; Full: $100; Queen: $150; King: $200.

Do you clean all mattress types?

We clean standard mattresses but not those made with materials like wool or animal fibers.

How to Prep for Carpet Cleaning

By Dominique Williams

Preparing your space before a professional carpet cleaning can contribute to a more effective and efficient cleaning process.

In this blog post, we’ll provide a comprehensive guide on how to prepare for carpet cleaning, ensuring optimal results and a smooth experience for both you and the cleaning professionals.

Clear the Area

Remove small furniture items, decor, and any objects on the floor. This includes toys, pet bowls, and personal items.

Larger furniture that cannot be easily moved should be discussed with the cleaning professionals. Some companies may offer furniture moving services as part of their package.

Vacuum Thoroughly

Prior to the carpet cleaning appointment, vacuum the carpets thoroughly. This helps remove loose dirt and debris, allowing the cleaning solution to penetrate deeper into the carpet fibers.

Pay attention to high-traffic areas and ensure any visible debris or loose fibers are addressed.

Identify and Communicate Stains

Take note of any specific stains or areas that require special attention. Communicate these concerns to the carpet cleaning professionals upon their arrival.

If possible, identify the nature of the stains (e.g., food, pet stains) as this information can guide the cleaning process

Secure Valuables

If there are valuable or delicate items in the cleaning area, consider securing them in a safe place to prevent any potential accidents or damage during the cleaning process.

Provide Access

Ensure that the cleaning professionals have easy access to the carpets that need cleaning. Clear pathways and unlock doors if necessary to facilitate their work.

Protect Walls and Baseboards

Consider placing protective materials, such as plastic or foil, along the baseboards and walls to prevent any potential damage from the cleaning equipment.

Communicate Special Requirements

If you have specific requirements or concerns related to the cleaning process, communicate them with the cleaning professionals in advance. This includes any preferences for cleaning solutions or post-cleaning treatments.

Make Parking Space Available

If the cleaning professionals use truck-mounted equipment, ensure there is a convenient and accessible parking space for their vehicle.

Plan for Drying Time

Carpet drying times vary based on factors such as weather, humidity, and the cleaning method used. Plan accordingly, and consider opening windows or using fans to speed up the drying process.

For professional carpet cleaning services that prioritize customer satisfaction and effective cleaning methods, consider Priority Carpet Cleaning. With a commitment to excellence, Priority Carpet Cleaning ensures your carpets receive the care they deserve.

Contact Priority Carpet Cleaning at (410) 210-4580 to schedule your carpet cleaning appointment. Experience the difference with Priority Carpet Cleaning and enjoy fresh, clean carpets in your home or office, with the assurance of a reputable and customer-focused company.